📦 Shipping Policy

 

Processing Time
All orders are processed within 2–4 business days. You’ll receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout.

• Standard delivery times:

  • Within Canada: 3–9 business days

  • United States: 7–14 business days

  • Delivery times may vary depending on location and carrier.

Local Pickup
Free local pickup is available at:
📍 16167 Glenbrook Place, Surrey, BC V4N 1T3, Canada
We’ll notify you by email when your order is ready.

Customs, Duties, and Taxes
AnoMatrix3D Inc. is not responsible for any customs fees or import taxes applied to your order. These are the responsibility of the customer.

Shipping Damage or Issues
Please inspect your order upon reception. If your item arrives damaged, defective, or if you receive the wrong item, contact us right away at sales@anomatrix3d.com so we can evaluate and resolve the issue.

Lost or Delayed Packages
We are not responsible for delays caused by the shipping carrier, but we will assist you in tracking or filing a claim if needed.